FAQ

Frequently Asked Questions

Welcome to Valor + Beauty! We're committed to making your shopping experience easy, enjoyable, and stress-free. Below are answers to some of our most frequently asked questions.

Shipping & Orders

How long does shipping take?

Most orders are processed within 1-3 business days. Once shipped, delivery times typically range from 3-5 business days depending on your location.

Do you offer free shipping?

We offer free shipping on qualifying orders of $75+. Any current shipping promotions or minimum order requirements will be displayed at checkout.

How can I track my order?

Once your order ships, you'll receive a confirmation email containing tracking information so you can follow your package every step of the way.

Can I change or cancel my order?

We begin processing orders quickly. If you need to make changes, please contact us as soon as possible. While we cannot guarantee modifications after an order has been placed, we will do our best to assist.

Returns & Exchanges

What is your return policy?

We want you to love your purchase. Please review our Return Policy page for complete details regarding eligible returns, exchanges, and timeframes.

What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve the issue promptly.

Sizing & Products

How do I know what size to order?

We recommend reviewing the product description and sizing information provided on each product page. If you have questions about fit, please contact us before placing your order.

Will colors look exactly the same as shown online?

We do our best to display colors accurately. However, screen settings and device displays may cause slight variations in color.

Do you restock sold-out items?

Some items may be restocked depending on supplier availability. Follow us on social media and join our email list to stay updated on restocks and new arrivals.

Boutique Shopping

How often do you add new products?

We regularly add new arrivals to keep our collections fresh, stylish, and on-trend. Check our New Arrivals collection frequently for the latest additions.

What makes Valor + Beauty different?

Valor + Beauty is a Louisiana-based, woman-owned boutique founded by a mother-daughter team. We carefully curate affordable clothing, jewelry, handbags, accessories, and gifts that help women feel confident, beautiful, and stylish every day.

Do you offer gift ideas?

Absolutely! Our Under $25 collection features affordable and thoughtful boutique finds perfect for birthdays, holidays, teacher gifts, and special occasions.

Contact Us

How can I contact Valor + Beauty?

If you have questions, we're happy to help. Visit our Contact Us page or email us directly. We strive to respond to inquiries as quickly as possible.

Thank you for supporting our small business. We appreciate every customer and look forward to helping you find pieces you'll love.